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ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS

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Find answers to the questions we receive most often about our products, ordering, shipping, payment, and research policies.

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FOR RESEARCH USE ONLY

Products offered on this website are intended strictly for laboratory & analytical research purposes. These compounds are not evaluated or approved by SAHPRA for human or therapeutic use, & are not sold for human or animal consumption, medical application, or to diagnose, treat, cure, or prevent any disease or condition. By purchasing from this website, the customer accepts responsibility for the lawful handling, storage & intended research use of all products. By accessing & purchasing from this website, you confirm that you are at least 21 years of age.

CONTACT US

Email: info@peaktheory.co.za

Whatsapp us: (076) 918 1194

WhatsApp is typically the fastest way to contact us for orders. While we aim to respond as quickly as possible, response times may vary during periods of high enquiry volume.

As our products are intended for research purposes only, medical advice and dosage guidance cannot be provided.

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We’re grateful to have you with us.

01

Industry Questions

6 questions

Does the brand of a peptide matter?

The brand name does not change the identity of the peptide molecule itself.

What does matter is whether the supplier can provide evidence of the quality and identity of the contents of the vial. If independent testing confirms the contents as pure, a peptide such as GHK-Cu is the same peptide regardless of the brand name on the label. There are not different "types" of GHK-Cu from different brands. What can differ is the purity of the product and whether the supplier can verify that through third-party testing.

Rather than focusing on the name printed on the vial, it is generally more useful to evaluate the evidence behind the product, including the authenticity and credibility of its independent Certificates of Analysis (COAs).

NOTICE: Applies to Research Vials Only, Not Research Pens

The information above applies to sealed, unreconstituted research peptide vials only. It does not apply to pre-mixed research pens.

Pens have additional factors that a peptide COA alone cannot confirm, such as where and how the peptide was mixed, what it was mixed with, how much it was diluted, when it was mixed, whether sterile conditions were used, and whether the correct cold chain requirements were maintained.

As part of Peak Theory’s regulatory and compliance approach, we do not offer pre-mixed research pens or related services and therefore cannot comment on, assess, or provide info regarding these products.

Why can a 10 mg and 30 mg peptide vial look almost identical?

The mg stated on a peptide vial refers to mass, not how much space the powder should visibly occupy. Peptides are supplied in very small quantities, so even the difference between 10 mg and 30 mg represents only 0.02 grams of material.

The appearance of lyophilized powder can also vary depending on how it has formed during the freeze-drying process. For this reason, the amount of peptide in a vial cannot be accurately determined by simply looking at the size or appearance of the powder.

The stated quantity should be confirmed through appropriate analytical testing, not visual appearance.

Does a more expensive peptide mean better quality?

Not necessarily. A higher price can reflect many factors, including profit margins, manufacturing costs, packaging, marketing, distribution, and overheads. Price alone does not demonstrate the identity, purity, quantity, or consistency of a peptide, regardless of what is claimed by others.

Both can be true:

There are suppliers charging premium prices without providing Certificates of Analysis (COAs), while others may rely on extremely old COAs from other companies, generic vendor documentation, or certificates that cannot be traced to the laboratory.

Equally, there are suppliers offering more affordable “Cheaper” products while maintaining high-quality standards through genuine independent testing and transparent documentation.

The most meaningful evidence of the quality and identity of the product you are purchasing is NOT THE PRICE. It is an authentic Certificate of Analysis (COA) from a reputable third-party laboratory that can be verified and traced to back to them.

NOTICE: Applies to Research Vials Only, Not Research Pens

The information above applies to sealed, unreconstituted research peptide vials only. It does not apply to pre-mixed research pens.

Pens have additional factors that a peptide COA alone cannot confirm, such as where and how the peptide was mixed, what it was mixed with, how much it was diluted, when it was mixed, whether sterile conditions were used, and whether the correct cold chain requirements were maintained.

As part of Peak Theory’s regulatory and compliance approach, we do not offer pre-mixed research pens or related services and therefore cannot comment on, assess, or provide info regarding these products.

Can a cheaper peptide still be high quality?

Yes. A lower price does not automatically mean lower quality, just as a higher price does not automatically mean better quality. If independent testing confirms the identity and purity of the product, the peptide molecule itself does not change simply because one supplier charges less or another supplier charges more.

A supplier may choose to operate with lower profit margins, reduced overheads, or a different business model while still maintaining high-quality standards.

The most meaningful evidence of the quality and identity of the product you are purchasing is not the price. It is an authentic Certificate of Analysis (COA) from a reputable independent third-party laboratory that verifies the identity and purity of the peptide tested.

NOTICE: Applies to Research Vials Only, Not Research Pens

The information above applies to sealed, unreconstituted research peptide vials only. It does not apply to pre-mixed research pens.

Pens have additional factors that a peptide COA alone cannot confirm, such as where and how the peptide was mixed, what it was mixed with, how much it was diluted, when it was mixed, whether sterile conditions were used, and whether the correct cold chain requirements were maintained.

As part of Peak Theory’s regulatory and compliance approach, we do not offer pre-mixed research pens or related services and therefore cannot comment on, assess, or provide info regarding these products.

Why do people say different brands are “better” if the molecule is the same?

People may prefer certain brands based on reputation, price, packaging, recommendations, previous experiences, or personal opinion. However, these factors do not change the identity of the peptide molecule itself, provided its identity and purity can be independently verified.

If independent testing confirms the identity, quantity, and purity of the peptide, the brand name does not make the molecule different.

Personal opinions and brand reputation are not a substitute for independent analytical evidence. An authentic, verifiable Certificate of Analysis (COA) provides objective evidence of what was actually tested. In a research environment, evidence should always speak louder than opinion.

NOTICE: Applies to Research Vials Only, Not Research Pens

The information above applies to sealed, unreconstituted research peptide vials only. It does not apply to pre-mixed research pens.

Pens have additional factors that a peptide COA alone cannot confirm, such as where and how the peptide was mixed, what it was mixed with, how much it was diluted, when it was mixed, whether sterile conditions were used, and whether the correct cold chain requirements were maintained.

As part of Peak Theory’s regulatory and compliance approach, we do not offer pre-mixed research pens or related services and therefore cannot comment on, assess, or provide info regarding these products.

What does the mg on a vial actually mean?

The mg value refers to the stated amount of peptide material in the vial, measured in milligrams. It describes quantity, not purity or strength of effect.

02

Quality, Testing & COAs

4 questions

Do you test your products?

Yes. Peak Theory submits its products for third-party laboratory testing. Testing is performed by Janoshik Analytical, one of the world's most recognised laboratories for peptide analysis, ensuring the analytical results come directly from an independent laboratory rather than from Peak Theory itself.

This approach helps provide transparent, unbiased verification of the identity and purity through an authentic Certificate of Analysis (COA).

What is a Certificate of Analysis (COA)?

A Certificate of Analysis, commonly called a COA, is a laboratory report for a specific product batch. It records the testing performed and the results obtained, which may include identity, purity, quantity, or other relevant analytical information depending on the test.

Where can I view the COA for my product?

Available COAs can be viewed on the relevant product page on our website. Products with a completed COA also include a QR code on the vial label, allowing you to open the corresponding report directly from the vial. If testing is still pending, the product will display an “Awaiting COA” notice.

Why do you provide direct laboratory links instead of screenshots?

Screenshots and saved images can be edited, cropped, or reused. A direct link allows you to view the original report on the laboratory’s own website and verify the report details for yourself. This gives you a clearer and more trustworthy way to check the documentation.

03

Research Products & Storage

2 questions

What are research peptides?

Research peptides are short chains of amino acids supplied strictly for analytical and scientific research purposes. They are intended for use in laboratory settings by qualified researchers and are not medicines, supplements, or products intended for human or veterinary use.

Why doesn’t Peak Theory discuss human use?

Peak Theory operates as a supplier of analytical research materials. To remain compliant with our policies and applicable regulations, we do not provide advice or discussion relating to human consumption, medical treatment, dosing, administration, or personal use.

04

Ordering

4 questions

How do I place an order?

Visit our Shop, select the product and quantity you need, and add it to your cart. When you are ready, proceed to checkout, complete your billing and delivery details, choose EFT, and place the order. Your banking instructions will be shown at checkout and sent by email.

What payment methods do you accept?

Peak Theory currently accepts payment by electronic funds transfer, commonly known as EFT. The banking details and payment instructions are provided after your order has been placed and are also included in your order email.

Why do you only accept EFT payments?

At present, EFT gives us a reliable and clearly traceable way to match payments to orders while keeping our ordering process straightforward. Please use your order number as the payment reference so that we can identify and process your order correctly.

When will my order be dispatched?

Orders are prepared for dispatch once full payment has reflected and the order has been processed. We aim to dispatch confirmed orders as promptly as possible. Tracking information is sent once the parcel has been booked and collected by the courier.

05

Shipping

6 questions

Where do orders ship from?

All orders are packed and dispatched from South Africa. We provide nationwide delivery so orders can be sent to major centres as well as many regional and outlying areas.

How long does delivery usually take?

Delivery time depends on your location and the courier’s schedule. Major centres are generally reached sooner, while regional or outlying areas may take longer. Your tracking link will provide the most current delivery progress once the parcel is on its way.

Will I receive a tracking number?

Yes. Once your order has been processed and collected by the courier, tracking information will be provided so that you can monitor the progress of your shipment.

How are orders packaged?

Every order is packed securely and with care to help protect the contents during transport. We use suitable protective packaging and prepare each parcel to provide a neat, professional delivery experience.

Is the packaging discreet?

Yes. Orders are sent in plain, discreet outer packaging. The outside of the parcel does not advertise the specific products inside, while the contents remain securely protected for delivery.

Which courier do you use?

Peak Theory generally uses The Courier Guy for nationwide deliveries, with parcel bookings and tracking managed through Bob Go. The most suitable available service may be selected according to the delivery address and shipment requirements.

06

Support

2 questions

Do you provide dosage or usage advice?

No. Peak Theory supplies research materials strictly for analytical research purposes and does not provide dosage recommendations, administration instructions, research protocols, or guidance relating to human or veterinary use. We can assist with product specifications, documentation, availability, ordering, and shipping.

Can you recommend which peptide I should choose?

We cannot recommend a product based on personal goals, symptoms, medical conditions, or intended human use. We can provide objective information about the products we stock, including label details, available COAs, batch documentation, pricing, and availability, so that qualified researchers can make their own informed purchasing decisions.

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